How it works
When a Brevo Automation sends an event, we create or update the contact in SendApp (name, phone, email) and tag it. We don't send messages on your behalf: you contact the leads whenever you want with a campaign or via API.
Step-by-step setup
- Copy your Webhook URL from the box above (select the account first).
- Log in to Brevo and open or create an Automation Scenario with a contact-based entry (so the payload includes email and SMS/phone):
- Contact added to a list
- Form submission
- Add the "Call a webhook" step and paste the URL.
- Save.
General rule: choose events that include customer data (name, phone or email): without a phone or email the contact is not created.
What happens next
The contacts coming from Brevo are created and tagged (brevo) in SendApp. Reach them with a campaign filtering by that tag, or through the API.
Verify
Trigger a test event from the Automation on Brevo and check that the contact appears in SendApp. If the phone or email is missing, the contact is not created.