Introduction
This Privacy Policy describes how SendApp Agent ("we", "our", or "us") collects, uses, and protects your personal information.
Information We Collect
We collect the following personal information:
- Name and surname
- Email address
- Account password (encrypted)
- Payment email address (via PayPal or Stripe)
How We Use Your Information
Your information is used exclusively for:
- Account management and authentication
- Service provision
- Communication about your account and our services
- Processing payments
AI Assistant Memory
Our in-app AI assistant may remember a small number of short preferences and context about how you use SendApp Agent (for example your preferred channel, your business sector, or a campaign you are working on) so it can help you better in future conversations. These notes are brief, are kept only for your own account, and are never shared.
- Stored temporarily for up to 30 days and automatically deleted if not used.
- Never include passwords, payment cards or other sensitive data.
- You can clear them at any time by asking the assistant to "forget everything".
Data Sharing
We do not share your personal information with third parties. Your data remains strictly confidential and is used only for the purposes stated in this policy.
Cookies
We only use essential session cookies necessary for the proper functioning of our platform. These cookies are temporary and do not track your browsing activity on other websites.
Data Retention
We retain your personal information until you choose to delete your account. Upon account deletion, all your personal data will be permanently removed from our systems.
Data Security
We implement multiple security measures to protect your personal information:
- Secure data encryption
- Protected database access
- Regular security audits
- Secure data transmission
Your Rights
You have the right to:
- Access your personal data
- Modify your personal information
- Delete your account and associated data
- Request a copy of your personal data