Inbound webhook (Integrations)

POST https://app.sendapp.ai/api/integrations/webhook/{token}

Receive contacts from external platforms (Shopify, WooCommerce, HubSpot, Klaviyo, Pipedrive and others). On each event we extract the contact (name / phone / email), create or update it in SendApp and tag it with the source platform (e.g. shopify). No message is sent: reach those contacts later with a Campaign (by tag) or via API.

The payload can be any JSON: we recursively search for phone, email and name keys at any depth. Typical response: { "status": "ok", "contact": { "id": 12345 } }.

If we find neither phone nor email, we respond 200 with status: ignored, so the source platform keeps the webhook active.

Consigliato: proteggi il webhook con una chiave. Il token dell'account compare nel codice del widget sul tuo sito, quindi è pubblico. Genera una chiave dedicata da Integrazioni → Webhook e inviala nell'header X-Webhook-Secret: da quel momento solo chi la conosce può inviare contatti al tuo account. La chiave è mostrata una sola volta, puoi rigenerarla quando vuoi (la precedente smette subito di funzionare) e le integrazioni che non la usano continuano a funzionare finché non decidi di renderla obbligatoria.

Parameters

3 · 1 required

token required

Account token, in the URL path. Determines which account receives the contacts.

source optional

Query string, e.g. ?source=shopify. Used as the contact tag; if missing, the User-Agent is used.

X-Webhook-Secret optional

Header. The dedicated key generated in Integrations → Webhook. Recommended: without it the only thing that authenticates the call is the account token, which is public. If you send a wrong key the request is rejected with 401.

Need help with the integration? info@sendapp.live

curl -X POST 'https://app.sendapp.ai/api/integrations/webhook/YOUR_ACCOUNT_TOKEN?source=shopify' \ -H 'Content-Type: application/json' \ -H 'X-Webhook-Secret: YOUR_WEBHOOK_SECRET' \ -d '{ "email": "jon@example.com", "customer": { "first_name": "Jon", "last_name": "Snow", "phone": "+391234567890" } }'

<?php $ch = curl_init('https://app.sendapp.ai/api/integrations/webhook/YOUR_ACCOUNT_TOKEN?source=shopify'); curl_setopt_array($ch, [ CURLOPT_RETURNTRANSFER => true, CURLOPT_POST => true, CURLOPT_HTTPHEADER => ['Content-Type: application/json'], CURLOPT_POSTFIELDS => json_encode([ 'email' => 'jon@example.com', 'customer' => ['first_name' => 'Jon', 'last_name' => 'Snow', 'phone' => '+391234567890'], ]), ]); echo curl_exec($ch); curl_close($ch);

const res = await fetch('https://app.sendapp.ai/api/integrations/webhook/YOUR_ACCOUNT_TOKEN?source=shopify', { method: 'POST', headers: { 'Content-Type': 'application/json' }, body: JSON.stringify({ email: 'jon@example.com', customer: { first_name: 'Jon', last_name: 'Snow', phone: '+391234567890' } }) }); console.log(await res.json());