How it works
When an ActiveCampaign Automation sends an event, we create or update the contact in SendApp (name, phone, email from the payload) and tag it. We don't send messages on your behalf: you contact the leads whenever you want with a campaign or via API.
Step-by-step setup
- Copy your Webhook URL from the box above (select the account first).
- Log in to ActiveCampaign and open or create an Automation whose trigger contains the contact (so the payload includes email, phone and name):
- Subscribes to a list
- Submits a form
- Tag added
- Add the "Webhook" step with POST method and paste the URL.
- Save.
General rule: choose events that include customer data (name, phone or email): without a phone or email the contact is not created.
What happens next
The contacts coming from ActiveCampaign are created and tagged (activecampaign) in SendApp. Reach them with a campaign filtering by that tag, or through the API.
Verify
Trigger a test event from the Automation on ActiveCampaign and check that the contact appears in SendApp. If the phone or email is missing, the contact is not created.