How it works
When a Klaviyo Flow sends an event, we create or update the contact in SendApp (name, phone, email from the payload) and tag it. We don't send messages on your behalf: you contact the leads whenever you want with a campaign or via API.
Step-by-step setup
- Copy your Webhook URL from the box above (select the account first).
- Log in to Klaviyo and create or edit a Flow with a trigger that has the profile (so the profile contains email and phone_number):
- List/Segment
- Metric
- Add an Action of type Webhook with POST method and paste the URL.
- Save.
General rule: choose events that include customer data (name, phone or email): without a phone or email the contact is not created.
What happens next
The contacts coming from Klaviyo are created and tagged (klaviyo) in SendApp. Reach them with a campaign filtering by that tag, or through the API.
Verify
Trigger a test event from the Flow on Klaviyo and check that the contact appears in SendApp. If the phone or email is missing, the contact is not created.